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Title
Text copied to clipboard!Food Server
Description
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We are looking for a dedicated and enthusiastic Food Server to join our restaurant team. The ideal candidate will have excellent customer service skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. As a Food Server, you will be responsible for ensuring that our guests have an exceptional dining experience by providing prompt, courteous, and attentive service.
Your primary duties will include greeting guests upon arrival, presenting menus, answering questions about menu items, and making recommendations based on guest preferences. You will accurately take food and beverage orders, relay them to the kitchen staff, and ensure timely delivery of meals to tables. Additionally, you will be responsible for checking on guests throughout their meal to ensure satisfaction, refilling beverages, and promptly addressing any concerns or special requests.
Maintaining cleanliness and organization of your assigned tables and dining area is essential. You will clear tables promptly after guests have finished their meals, reset tables for new guests, and assist in maintaining overall cleanliness and presentation of the restaurant. You will also be responsible for accurately processing payments, handling cash and credit card transactions, and providing correct change when necessary.
The successful candidate will demonstrate strong teamwork skills, collaborating effectively with kitchen staff, bartenders, hosts, and other servers to ensure smooth restaurant operations. You must be able to multitask efficiently, prioritize tasks, and maintain composure during busy periods. A positive attitude, excellent communication skills, and a genuine passion for providing outstanding customer service are essential for success in this role.
Previous experience as a Food Server or in a similar customer service role is preferred but not required. We are willing to train motivated individuals who demonstrate a willingness to learn and grow within our team. Flexibility to work various shifts, including evenings, weekends, and holidays, is required.
In return, we offer a supportive and friendly work environment, opportunities for professional growth, and competitive compensation including tips. If you are passionate about hospitality, enjoy interacting with people, and thrive in a dynamic restaurant setting, we encourage you to apply for this exciting opportunity to become a valued member of our team.
Responsibilities
Text copied to clipboard!- Greet guests warmly and present menus clearly and professionally.
- Take accurate food and beverage orders and relay them promptly to kitchen staff.
- Serve food and beverages efficiently, ensuring correct orders and presentation.
- Regularly check on guests to ensure satisfaction and address any concerns promptly.
- Clear and reset tables quickly and maintain cleanliness of dining areas.
- Process payments accurately, handling cash and credit card transactions responsibly.
- Collaborate effectively with kitchen and bar staff to ensure smooth service.
- Maintain knowledge of menu items, specials, and restaurant promotions.
Requirements
Text copied to clipboard!- Excellent customer service and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong communication and teamwork abilities.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Previous experience as a server or in customer service preferred but not required.
- Ability to stand and walk for extended periods and lift trays of food and beverages.
- Positive attitude and willingness to learn and grow professionally.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in customer service or food service?
- How do you handle difficult or dissatisfied customers?
- What strategies do you use to manage multiple tables during busy periods?
- Can you provide an example of a time when you went above and beyond for a guest?
- Are you comfortable working flexible hours, including weekends and holidays?
